Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Crew Cab 2006-2016 Side Window Air Deflectors

                  Super Duty Crew Cab 2006-2016 Side Window Air Deflectors

                  SKU: VGC3Z18246C

                  $89.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2022-2025 2pc Ford Oval Badges - Black

                  Explorer 2022-2025 2pc Ford Oval Badges - Black

                  SKU: NB5Z9942528A

                  $115.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Supercab Low Profile Side Window Air Deflectors by Husky Liners®

                  Supercab Low Profile Side Window Air Deflectors by Husky Liners®

                  SKU: VJL3Z18246B

                  $109.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Yakima Interior Bike Carrier

                  Bronco Sport 2021-2025 Yakima Interior Bike Carrier

                  SKU: VM1PZ7855100B

                  $259.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  F-150 2018-2020 Smoke Chrome Black Ford Oval without Camera

                  SKU: LL3Z9942528B

                  $170.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door Soft Cockpit Full Vehicle Cover

                  Bronco 2021-2025 4 Door Soft Cockpit Full Vehicle Cover

                  SKU: VM2DZ19A412A

                  $359.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Bed Extender by RealTruck Advantage®

                  Super Duty 2017-2026 Bed Extender by RealTruck Advantage®

                  SKU: VKC3Z99286A40A

                  $369.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Flat Splash Guards Front Pair

                  Black Flat Splash Guards Front Pair

                  SKU: F6AZ16A550AA

                  $35.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2022-2024 Easy Access Cargo Shade

                  Escape 2022-2024 Easy Access Cargo Shade

                  SKU: LJ6Z78550A74AC

                  $190.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
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