Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  Mustang Coupe 2019-2023 California Special Full Car Cover

                  SKU: VKR3Z19A412C

                  $559.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Bed Mat
                  colorblack

                  Ranger 2019-2023 Bed Mat

                  SKU: KB3Z99112A15A

                  $190.00

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                  $210.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Bronco 2025 UVS100 Custom Sunscreen

                  Bronco 2025 UVS100 Custom Sunscreen

                  SKU: VS2DZ78519A02A

                  $109.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Star White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VML3Z99501A42CG

                  $4,499.00

                  + $266.00 Installation
                  Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  Expedition 2022-2024 Bluetooth Headphones for EVOLVE Rear Seat Entertainment System

                  SKU: VNL1Z18C604A

                  $49.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Remote Start System 1-Button Fob (2-Pack)

                  Remote Start System 1-Button Fob (2-Pack)

                  SKU: JS7Z15K601C

                  $120.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Bronco 2025 Bronco 66, Opaque White Ink Spare 35 inch Tire Cover

                  Bronco 2025 Bronco 66, Opaque White Ink Spare 35 inch Tire Cover

                  SKU: R2DZ9945026F

                  $125.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  E-Series Van 2007-2015 Black Running Boards

                  E-Series Van 2007-2015 Black Running Boards

                  SKU: 2C2Z16450AAA

                  $605.00

                  Pickup Required
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                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

                  SKU: VML1Z78200B72BE

                  $1,419.00

                  Shipping: More inventory coming soon
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