Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles with Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles with Subwoofer

                  SKU: PR3Z7811600AA

                  $170.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  SKU: VM2DZ19A412B

                  $329.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Side Window Deflectors

                  Side Window Deflectors

                  SKU: VJL1Z18246A

                  $109.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2008-2014 Flat Splash Guards Rear Pair

                  Mustang 2008-2014 Flat Splash Guards Rear Pair

                  SKU: F6ZZ16A550BA

                  $35.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - BRONZE

                  SKU: M1007KM1785KB

                  $1,875.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  2021-2024 BRONCO 17" X 8.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KP1785MB

                  $1,705.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  Super Duty 2005-2023 18x8" Matte Black Wheel Kit

                  SKU: M1007K1808SD

                  $1,340.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  2022-2025 TRANSIT 16"x6.5" WHEEL KIT - MATTE BLACK

                  SKU: M1007KT16MB

                  $1,855.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
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