Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 Bed Extender

                  F-150 2015-2025 Bed Extender

                  SKU: VLL3Z99286A40A

                  $389.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  SKU: VM2DZ19A412B

                  $329.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Smoke In-Channel Side Window Deflectors for Reg Cab

                  Putco Smoke In-Channel Side Window Deflectors for Reg Cab

                  SKU: VML3Z18246D

                  $59.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Yakima Hitch Extension for use with Yakima Carriers Only

                  Bronco 2021-2025 Yakima Hitch Extension for use with Yakima Carriers Only

                  SKU: VM2DZ7855100E

                  $79.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2008-2014 Flat Splash Guards Rear Pair

                  Mustang 2008-2014 Flat Splash Guards Rear Pair

                  SKU: F6ZZ16A550BA

                  $35.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
                  Add to Cart
                  M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

                  M12X1.5 BLACK SECURITY LUG NUT KIT OF 5

                  SKU: M1A043B5

                  $78.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Matte Black 20x8.5" Six Spoke Wheel

                  F-150 2015-2020 Matte Black 20x8.5" Six Spoke Wheel

                  SKU: M1007P2085MB

                  $360.00

                  Shipping: Ships by Jun 10
                  Pickup: Free at Dealer
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                  Mustang 2010-2014 Ford Performance Dash Gauge Pod

                  Mustang 2010-2014 Ford Performance Dash Gauge Pod

                  SKU: M6304GPODA

                  $230.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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