Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  Ranger 2024-2025 UVS100® Custom Sunscreen

                  SKU: VR1WZ78519A02A

                  $109.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2021-2025 2pc All-Weather Floor Liner Trays for Vinyl Floor

                  F-150 Regular Cab 2021-2025 2pc All-Weather Floor Liner Trays for Vinyl Floor

                  SKU: ML3Z1513086CA

                  $140.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  Super Duty 2017-2022 UVS100 Custom Sunscreen

                  SKU: VJC3Z78519A02A

                  $109.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Battery Jump Start Kit - GENIUS2

                  Battery Jump Start Kit - GENIUS2

                  SKU: VJL3Z10A765ES

                  $65.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Napier Truck Tent

                  Maverick 2022-2025 Napier Truck Tent

                  SKU: VPZ6Z99000C38A

                  $279.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 3pc All-Weather Floor Liner Tray for Vinyl Flooring without LUX pkg

                  F-150 SuperCrew 2021-2025 3pc All-Weather Floor Liner Tray for Vinyl Flooring without LUX pkg

                  SKU: ML3Z1613300CA

                  $205.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Pet Floor Hammock Rear Seat Cover

                  Pet Floor Hammock Rear Seat Cover

                  SKU: VML3Z16123A00A

                  $259.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Tailgate Liner Kit

                  Super Duty 2023-2026 Tailgate Liner Kit

                  SKU: PC3Z9900038CA

                  $80.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Folding Hitch Mounted Basket

                  Bronco 2021-2025 Folding Hitch Mounted Basket

                  SKU: VM2DZ19J353A

                  $269.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
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