Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1,333 results

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                  Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

                  Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

                  SKU: VMK9Z7855100A

                  $779.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Maverick 2022-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VNZ6Z17N004A

                  $239.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty F-250/350/450/550 2023-2026 Ford Trucks Roll-Up Tool Kit

                  Super Duty F-250/350/450/550 2023-2026 Ford Trucks Roll-Up Tool Kit

                  SKU: VRC3Z17003A

                  $499.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  Expedition 2018-2020 Black 4pc All Weather Floor Liner Tray

                  SKU: JL1Z7813300CB

                  $205.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2017-2020 4pc All Weather Floor Liner Trays

                  Fusion 2017-2020 4pc All Weather Floor Liner Trays

                  SKU: HS7Z5413300DA

                  $205.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Red Passenger Assist Handle

                  Bronco 2021-2025 Red Passenger Assist Handle

                  SKU: S2DZ78044E42AB

                  $240.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  Bronco 4Dr 2021-2025 Bronco Script Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00G

                  $419.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Trailer TPMS Monitoring Kit

                  Super Duty 2023-2026 Trailer TPMS Monitoring Kit

                  SKU: PC3Z1A189AB

                  $470.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025, Lighted Front Grille Ford Oval

                  Maverick 2025, Lighted Front Grille Ford Oval

                  SKU: VSZ6Z8213A

                  $309.00

                  Shipping: Ships by Sep 7
                  Pickup: Free at Dealer
                  Add to Cart
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