Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450AC

                  $555.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Black Bed Rails with Black End Caps for 5.5' Bed

                  F-150 2015-2025 Black Bed Rails with Black End Caps for 5.5' Bed

                  SKU: VFL3Z9955200E

                  $399.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2006-2011 Side Window Air Deflectors

                  Ranger 2006-2011 Side Window Air Deflectors

                  SKU: VGL5Z18246A

                  $39.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2020-2023 Air Design® Lucid Red Quarter Window Louvers

                  Mustang 2020-2023 Air Design® Lucid Red Quarter Window Louvers

                  SKU: VKR3Z63280B10CD

                  $269.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  Ranger 2024 Thule® Cross Bar Kit w/o Roof Rails

                  SKU: VR1WZ7855100A

                  $759.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  F-150 SuperCrew 2021-2025 Black Platinum Body Side Molding for 5.5' Bed

                  SKU: VML3Z9910146E

                  $629.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550R

                  $369.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Car Cover with Charge Port Access

                  Mustang Mach-E 2021-2025 Car Cover with Charge Port Access

                  SKU: VNJ8Z19A412A

                  $459.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Matte Black Sport Stripe Kit

                  Mustang Mach-E 2021-2025 Matte Black Sport Stripe Kit

                  SKU: VMK9Z6320000A

                  $259.00

                  Shipping: Ships by Jun 28
                  Pickup: Free at Dealer
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