Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Antimatter Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code HX - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Antimatter Blue CabHigh Sport Bed Cap for 6.5 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VML3Z99501A42CH

                  $4,499.00

                  + $266.00 Installation
                  View details
                  Super Duty 2020-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 6.75 Bed

                  Super Duty 2020-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 6.75 Bed

                  SKU: VPC3Z99501A42M

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024-2025 MOLLE Panel - Tailgate

                  Bronco 2024-2025 MOLLE Panel - Tailgate

                  SKU: VN2DZ99425B64D

                  $319.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.0' Bed w/ Chase Rack

                  Ranger 2019-2023 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 5.0' Bed w/ Chase Rack

                  SKU: VKB3Z99501A42NB

                  $589.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - L/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - L/H

                  SKU: VML3Z99425B64C

                  $499.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  Escape 2020-2022 Air Design® Front Skid Plate Exterior Trim

                  SKU: VLV4Z58423A16A

                  $299.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  SKU: VM2DZ1863812D

                  $269.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  Ranger 2024-2025 Air Design® Matte Black Tailgate Spoiler

                  SKU: VR1WZ9944210A

                  $239.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
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