Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025, Trailer Hitch Receiver

                  Ranger 2024-2025, Trailer Hitch Receiver

                  SKU: R1WZ19D520A

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

                  Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

                  SKU: VRC3Z17003A

                  $499.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  SKU: VJN1Z15600D20B

                  $229.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/o Roof Rails

                  Bronco 4Dr 2021-2025 2D Color Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412C

                  $509.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

                  F-150 2015-2025 XLP Soft Roll-Up Tonneau Cover for 8.0 Bed

                  SKU: VJL3Z99501A42D

                  $599.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 360 Strobe Kit (Medium Dark Slate) - Amber White Lights

                  F-150 2021-2025 360 Strobe Kit (Medium Dark Slate) - Amber White Lights

                  SKU: VML3Z13C788BA

                  $659.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for SuperCab or CrewCab w/Underseat Storage Box

                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Vinyl Flooring, for SuperCab or CrewCab w/Underseat Storage Box

                  SKU: PC3Z2613300DA

                  $205.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Indoor Black Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Black Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412K

                  $299.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Gatorback Rear Splash Guards Super Duty Stainless

                  Super Duty 2023-2025 Gatorback Rear Splash Guards Super Duty Stainless

                  SKU: VPC3Z16A550L

                  $359.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
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