Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Gunmetal

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Gunmetal

                  SKU: VPL3Z16A550F

                  $299.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 8.0' Bed

                  F-150 2015-2025 Embark LS Retractable Truck Bed Cover with T-Slot Rails by RealTruck Advantage® for 8.0' Bed

                  SKU: VJL3Z99501A42H

                  $2,519.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021 Air Design® Anti Matter Blue Side Scoop

                  Mustang 2021 Air Design® Anti Matter Blue Side Scoop

                  SKU: VMR3Z63279D36AB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  SKU: VML3Z99501A42BR

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  SKU: VML3Z99425B64F

                  $449.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bed Safe by Console Vault

                  Bed Safe by Console Vault

                  SKU: VSL3Z9906202A

                  $539.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  Ranger SuperCrew 2019-2023 Satin Black Bolt On Look Fender Flares

                  SKU: VKB3Z16268B

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Putco® Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  F-150 2021-2023 Putco® Tailgate Light Bar LED for Vehicles with On-Board Scales w/Smart Hitch

                  SKU: VML3Z13B678C

                  $419.00

                  Shipping: Ships by Aug 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  F-150 2018-2020 Fender Flares - Pocket Style, Black Textured by Husky Liners®

                  SKU: VJL3Z16268A

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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