Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 OE Roof Rack

                  Bronco 4Dr 2021-2025 OE Roof Rack

                  SKU: M2DZ9955100BA

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  SKU: VML3Z84501A42C

                  $1,329.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025, Rear Seatback Cargo Bag Kit

                  Bronco Sport 2021-2025, Rear Seatback Cargo Bag Kit

                  SKU: VM1PZ78676A00A

                  $259.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Matte Black Over The Top Dual Stripe Kit

                  Mustang 2015-2025 Matte Black Over The Top Dual Stripe Kit

                  SKU: VFR3Z6320000JC

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  Super Duty 2017-2025 Platinum Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 8.0' Bed

                  SKU: VJC3Z99501A42F

                  $549.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2025 Lighted Ford Oval Front Halogen & LED Reflector for Vehicles with Front Camera

                  F-150 2023-2025 Lighted Ford Oval Front Halogen & LED Reflector for Vehicles with Front Camera

                  SKU: VML3Z8A224H

                  $309.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Gatorback Front Splash Guard with Ranger Logo

                  Ranger 2024-2025 Gatorback Front Splash Guard with Ranger Logo

                  SKU: VR1WZ16A550C

                  $319.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  F-150 2021-2025 Soft Folding Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  SKU: VML3Z84501A42DD

                  $599.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Indoor Grey Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Grey Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412J

                  $299.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
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