Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Bike Carrier Hitch Swing Adaptor

                  Yakima Bike Carrier Hitch Swing Adaptor

                  SKU: VKB3Z7855100N

                  $439.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Front Seat Covers with Molle Straps in Black

                  SKU: VM2DZ15600D20E

                  $299.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code HX - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Antimatter Blue Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code HX - NON-RETURNABLE

                  SKU: VPC3Z99501A42FG

                  $4,179.00

                  + $266.00 Installation
                  View details
                  Transit 2019 Trailer Hitch Electrics Kit

                  Transit 2019 Trailer Hitch Electrics Kit

                  SKU: KK4Z15A416B

                  $360.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Small Roof Mounted Cargo Platform

                  Yakima Small Roof Mounted Cargo Platform

                  SKU: VM2DZ7855100C

                  $799.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  Bronco Sport 2021-2024 Neoprene Front Seat Cover for Bronco Sport Base and Big Bend Models

                  SKU: VM1PZ15600D20E

                  $289.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VLC3Z9955100D

                  $1,228.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2021 Indoor Black Full Car Cover for Small Wing Models

                  Mustang GT500 2020-2021 Indoor Black Full Car Cover for Small Wing Models

                  SKU: VLR3Z19A412E

                  $299.00

                  Shipping: Ships by Aug 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  F-150 2015-2025 Hard Folding Between the Bedrails Truck Bed Cover by RealTruck Advantage® for 5.5 Bed

                  SKU: VML3Z84501A42C

                  $1,329.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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