Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828A

                  $659.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

                  SKU: VLB3Z99501A42BJ

                  $2,809.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Super Duty 2023-2026 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  Super Duty 2023-2026 Drop-in Bedliner for 6.75 Bed, Includes Tailgate Liner

                  SKU: PC3Z9900038AA

                  $425.00

                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Escape 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  Escape 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VLJ6Z16A550D

                  $249.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D1 - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D1 - NON-RETURNABLE

                  SKU: VML3Z99501A42BB

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Super Duty 2023-2026 Gatorback Rear Splash Guards FX4 Stainless

                  Super Duty 2023-2026 Gatorback Rear Splash Guards FX4 Stainless

                  SKU: VPC3Z16A550N

                  $359.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146M

                  $439.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

                  SKU: VKB3Z99279D36A

                  $739.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

                  Mustang 2024-2025 Black/Red Over-the-Top Graphics for GT with Spoiler

                  SKU: PR3Z5420000DA

                  $460.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
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