Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Outdoor Cover for EcoBoost & GT Coupe, Low Spoiler

                  SKU: VRR3Z19A412K

                  $589.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2025 Paint Protection Film Kit

                  Escape 2023-2025 Paint Protection Film Kit

                  SKU: VPL8Z2120000A

                  $329.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect LWB 2019-2023 4pc All Weather Floor Liner Tray

                  Transit Connect LWB 2019-2023 4pc All Weather Floor Liner Tray

                  SKU: KT1Z1713300DA

                  $205.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  Super Duty 2023-2025 Gatorback Rear Splash Guards w/Tremor Logo Insert

                  SKU: VRC3Z16A550B

                  $389.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  SKU: VHC3Z99425A34C

                  $329.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Carhartt Brown Front Row Seat Covers 40/20/40

                  Super Duty 2017-2022 Covercraft Carhartt Brown Front Row Seat Covers 40/20/40

                  SKU: VHC3Z25600D20CB

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2022-2023 Air Design® Grabber Blue Metallic Side Scoop

                  Mustang 2022-2023 Air Design® Grabber Blue Metallic Side Scoop

                  SKU: VKR3Z63279D36AC

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 Leer Group Cyber Orange 3C Premium Low Profile Bed Cap, Paint Code SB - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Cyber Orange 3C Premium Low Profile Bed Cap, Paint Code SB - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BH

                  $4,599.00

                  + $266.00 Installation
                  View details
                  F-150 Lightning 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  F-150 Lightning 2024-2025 LED Warning Strobes by SoundOff Signal, Amber and White, Med. Dark Slate Interior

                  SKU: VRL3Z13C788EA

                  $649.00

                  Shipping: Ships by Aug 5
                  Pickup: Free at Dealer
                  Add to Cart
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