Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Rear Pair

                  SKU: VHL3Z16A550N

                  $309.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  SKU: BL3Z19F503C

                  $30.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  F-150 Regular Cab 2015-2025 Chrome Aluminum 5" Side Step Bars

                  SKU: FL3Z16450AB

                  $715.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Drop

                  Trailer Hitch Ball Mount 2" Drop

                  SKU: BL3Z19A282B

                  $35.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2021 Gatorback Flat Splash Guards Rear Pair

                  Expedition 2018-2021 Gatorback Flat Splash Guards Rear Pair

                  SKU: VJL1Z16A550A

                  $349.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 REV Hard Folding Bed Cover for 5ft Bed

                  Ranger 2024-2025 REV Hard Folding Bed Cover for 5ft Bed

                  SKU: VR1WZ99501A42H

                  $1,389.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Chrome Tailgate Applique

                  F-150 2018-2020 Chrome Tailgate Applique

                  SKU: VJL3Z9942528A

                  $49.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Grabber Blue Passenger Assist Handle

                  Bronco 2021-2025 Grabber Blue Passenger Assist Handle

                  SKU: S2DZ78044E42AA

                  $240.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412G

                  $1,069.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
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