Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.5 Bed

                  F-150 2015-2025 XLP Soft Roll-Up Truck Bed Cover by RealTruck Advantage® for 6.5 Bed

                  SKU: VJL3Z99501A42C

                  $599.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024, Front Door Sill Plate Overlays, Velocity Blue, by TUFSKINZ

                  Bronco Sport 2021-2024, Front Door Sill Plate Overlays, Velocity Blue, by TUFSKINZ

                  SKU: VM1PZ99132A08CA

                  $59.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  SKU: VR1WZ15600D20C

                  $189.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  SKU: VML3Z99132A08E

                  $59.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2012 Black Rear Lower Diffuser Style Fascia

                  Mustang 2010-2012 Black Rear Lower Diffuser Style Fascia

                  SKU: AR3Z17F828AA

                  $190.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bed Rack for Embark LS Tonneau Bed Covers

                  Thule Bed Rack for Embark LS Tonneau Bed Covers

                  SKU: VFL3Z7855100A

                  $699.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Bronco 66, Opaque White Ink Spare 33 inch Tire Cover

                  Bronco 2025 Bronco 66, Opaque White Ink Spare 33 inch Tire Cover

                  SKU: R2DZ9945026C

                  $120.00

                  Shipping: Ships by Jul 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2024-2025 Leer Group Desert Sand Premium Low Profile Bed Cap - NON-RETURNABLE

                  Maverick 2024-2025 Leer Group Desert Sand Premium Low Profile Bed Cap - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BM

                  $4,599.00

                  + $266.00 Installation
                  View details
                  Ranger 2024-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Ranger 2024-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VR1WZ16C900D

                  $109.00

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