Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 CrewCab 2021-2025 Putco Stainless Steel Door Sill Plates

                  F-150 CrewCab 2021-2025 Putco Stainless Steel Door Sill Plates

                  SKU: VML3Z99132A08A

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  SKU: JL3Z1513086AD

                  $125.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  MOLLE Bags

                  MOLLE Bags

                  SKU: VM1PZ10C744A

                  $59.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  SKU: ML3Z1613562AA

                  $60.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 Bronco Sport, Door Sill Plates, Velocity Blue

                  2021-2024 Bronco Sport, Door Sill Plates, Velocity Blue

                  SKU: VM1PZ99132A08CA

                  $59.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit for F-150 Raptor

                  SKU: VML3Z99132A08E

                  $59.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  Ranger 2024-2025 Cover King® Black Front NeoSupreme Protective Captain’s Chair Seat Covers for XL & XLT

                  SKU: VR1WZ15600D20C

                  $189.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2006-2010 3pc Front & Rear All Weather Rubber Floor Mats, w/Ford Oval Logo, For CrewCab

                  Super Duty 2006-2010 3pc Front & Rear All Weather Rubber Floor Mats, w/Ford Oval Logo, For CrewCab

                  SKU: 8C3Z2613300A

                  $175.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Explorer 2011-2015 Black 4pc All Weather Rubber Floor Mats

                  Explorer 2011-2015 Black 4pc All Weather Rubber Floor Mats

                  SKU: DB5Z7813086BA

                  $140.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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