Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Interior

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                  Bronco Sport 2021-2025 Neoprene Front Seat Covers in Black

                  Bronco Sport 2021-2025 Neoprene Front Seat Covers in Black

                  SKU: VM1PZ15600D20B

                  $289.00

                  F-150 SuperCab 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  F-150 SuperCab 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  SKU: ML3Z1813300CA

                  $205.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  Covercraft Front Captain's Chair Seat Covers in Taupe

                  SKU: VML3Z15600D20A

                  $239.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2010-2012 Charcoal Cargo Security Cover

                  Escape 2010-2012 Charcoal Cargo Security Cover

                  SKU: 9L8Z7845440AC

                  $230.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  Ranger SuperCrew 2019-2023 Black Textured Door Sill & Rocker Panel Armor

                  SKU: VKB3Z1613208B

                  $249.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  SKU: N2DZ7813086BA

                  $205.00

                  Shipping: Ships by Jun 24
                  Dealer Pickup: Not Available
                  Add to Cart
                  Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

                  Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

                  SKU: HB5Z7813300CA

                  $205.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Rear Window Grille

                  Transit 2015-2025 Rear Window Grille

                  SKU: BK3Z99044E82A

                  $360.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Regular Cargo Van Transit

                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Regular Cargo Van Transit

                  SKU: VNK4Z6113229A

                  $475.00

                  Shipping: Ships by Jun 24
                  Pickup: Free at Dealer
                  Add to Cart
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