Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  E-Series 2010-2015 Covercraft Carhartt Front Seat Covers in Gravel

                  E-Series 2010-2015 Covercraft Carhartt Front Seat Covers in Gravel

                  SKU: VCC2Z16600D20A

                  $279.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021 Seat Covers - Neoprene, Rear 60/40 with Center Armrest and Under Seat Storage

                  Bronco Sport 2021 Seat Covers - Neoprene, Rear 60/40 with Center Armrest and Under Seat Storage

                  SKU: VM1PZ1863812D

                  $269.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  Bronco 4Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  SKU: VM2DZ78501C25H

                  $2,779.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VHC3Z25600D20E

                  $329.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Shifter Kit without Knob

                  Mustang 2015-2024 Shifter Kit without Knob

                  SKU: M7210MA

                  $325.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2024-2025 - Seat Covers - With Armrest and Cup Holder, Neoprene by Coverking, Rear, Black

                  Bronco 4Dr 2024-2025 - Seat Covers - With Armrest and Cup Holder, Neoprene by Coverking, Rear, Black

                  SKU: VR2DZ1863812A

                  $269.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  SKU: VM1PZ9906202B

                  $429.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Illuminated Door Sill Plates

                  Illuminated Door Sill Plates

                  SKU: VN2DZ99132A08A

                  $260.40

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  F-150 Crew Cab 2015-2020 Covercraft Rear 60/40 Seat Covers in Carhartt Brown

                  F-150 Crew Cab 2015-2020 Covercraft Rear 60/40 Seat Covers in Carhartt Brown

                  SKU: VFL3Z2663812C

                  $299.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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