Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10C744BS

                  $39.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus RS 2016-2018 Black Carbon Fiber 6-Speed Shift Knob

                  Focus RS 2016-2018 Black Carbon Fiber 6-Speed Shift Knob

                  SKU: H1EZ7213A

                  $135.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2024 UVS100 Custom Sunscreen

                  Edge 2015-2024 UVS100 Custom Sunscreen

                  SKU: VJT4Z78519A02A

                  $109.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  F-150 SuperCab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

                  SKU: CL3Z1813300AA

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2025, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  Super Duty 2025, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  SKU: SC3Z2513086CA

                  $195.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
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                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  Transit Connect 2014-2023 Lastik Envelope Style Cargo Net

                  SKU: VET1Z17550A66A

                  $49.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  F-150 CrewCab 2021-2025 Putco Black Platinum Stainless Steel Door Sill Plates

                  SKU: VML3Z99132A08B

                  $169.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Black Cargo Security Cover

                  Explorer 2011-2019 Black Cargo Security Cover

                  SKU: BB5Z7845440AA

                  $190.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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