Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  SKU: VML3Z2663812F

                  $339.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350 2015-2020 Shifter Kit without Knob

                  Mustang GT350 2015-2020 Shifter Kit without Knob

                  SKU: M7210M8A

                  $315.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2010-2012 Stone Cargo Security Cover

                  Escape 2010-2012 Stone Cargo Security Cover

                  SKU: 9L8Z7845440AA

                  $230.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFK4Z16600D20AA

                  $229.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Crew Van Transit

                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Crew Van Transit

                  SKU: VNK4Z6113228A

                  $325.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VM2DZ9906202B

                  $479.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2025, Floor Mats, Carpeted, 60 oz., 3-pc Set, Black

                  Mustang Mach-E 2025, Floor Mats, Carpeted, 60 oz., 3-pc Set, Black

                  SKU: SJ8Z5813300BA

                  $235.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
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                  Mustang Mach-E 2021-2025 Console Vault Vehicle Safe

                  Mustang Mach-E 2021-2025 Console Vault Vehicle Safe

                  SKU: VPK9Z5806202A

                  $349.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  Ranger 2019-2023 Console Vault Floor Vehicle Safe

                  SKU: VKB3Z9906202B

                  $459.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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