Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Interior

Interior

Products for:

Comfort and Convenience

Floor Mats

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Number of Black commodities (1)

Genuine Ford Accessory

Number of Genuine Ford Accessory commodities (3)

$0 - $50

commodities in range $0 - $50 (2)

$51 - $100

commodities in range $51 - $100 (1)

$101 - $200

commodities in range $101 - $200 (1)

$201 - $500

commodities in range $201 - $500 (2)

3 resultsfor "Interior"

price Range:

$101 - $200

price Range:

$201 - $500

Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

SKU: BL8Z7813300AD

$140.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Escape 2010-2012 Charcoal Cargo Security Cover

Escape 2010-2012 Charcoal Cargo Security Cover

SKU: 9L8Z7845440AC

$230.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Escape 2010-2012 Stone Cargo Security Cover

Escape 2010-2012 Stone Cargo Security Cover

SKU: 9L8Z7845440AA

$230.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

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