Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Edge 2012-2014 4pc Front and Rear Ebony Black Carpet Floor Mat Set

                  Edge 2012-2014 4pc Front and Rear Ebony Black Carpet Floor Mat Set

                  SKU: CT4Z7813300AA

                  $125.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2613300AA

                  $205.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

                  SKU: ML3Z1613300CA

                  $205.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Taurus 2013-2019 4pc All Weather Rubber Floor Mats

                  Taurus 2013-2019 4pc All Weather Rubber Floor Mats

                  SKU: DG1Z5413300DA

                  $140.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  SKU: HC3Z2613300KA

                  $150.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2011-2015 2pc Front All Weather Rubber Floor Mats

                  E-Series Van 2011-2015 2pc Front All Weather Rubber Floor Mats

                  SKU: BC2Z1613086CB

                  $110.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2813300A

                  $150.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  Bronco 2021-2025 Black Premium Carpet 4-Piece Set Floor Mats

                  SKU: N2DZ7813086BA

                  $205.00

                  Shipping: Ships by Jun 5
                  Dealer Pickup: Not Available
                  Add to Cart
                  Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

                  Explorer 2017-2019 Black 4pc All Weather Floor Liner Tray with 2nd Row Hump Flap

                  SKU: HB5Z7813300CA

                  $205.00

                  Shipping: Ships by Jun 5
                  Pickup: Free at Dealer
                  Add to Cart
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