Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Taurus 2013-2019 4pc All Weather Rubber Floor Mats

                  Taurus 2013-2019 4pc All Weather Rubber Floor Mats

                  SKU: DG1Z5413300DA

                  $140.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2011-2015 2pc Front All Weather Rubber Floor Mats

                  E-Series Van 2011-2015 2pc Front All Weather Rubber Floor Mats

                  SKU: BC2Z1613086CB

                  $110.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2813300A

                  $150.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2014-2023 2pc Black Carpet Front Floor Mat Set

                  Transit Connect 2014-2023 2pc Black Carpet Front Floor Mat Set

                  SKU: ET1Z1713086BA

                  $110.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

                  SKU: KB3Z2113300BA

                  $125.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 2pc Front All Weather Rubber Floor Mats

                  F-150 2010-2014 2pc Front All Weather Rubber Floor Mats

                  SKU: AL3Z1513086AA

                  $110.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  SKU: PR3Z6313300CG

                  $120.00

                  Shipping: Ships by May 5
                  Dealer Pickup: Not Available
                  Add to Cart
                  Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

                  Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

                  SKU: JL1Z7813300FA

                  $125.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

                  Escape 2013-2019 4pc Med. Light Stone Carpet Floor Mat Set

                  SKU: FJ5Z7813300AA

                  $140.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
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