Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

                  Ranger 2023 UnderCover Right Hand Side Pivot Storage Box

                  SKU: VPB3Z17N004B

                  $229.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  F-150 2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITHOUT FRONT CAMERA FOR XL, AND STX

                  SKU: VRL3Z8A224A

                  $309.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Splash Guards Rear Pair

                  F-150 2009-2014 Styleside Molded Splash Guards Rear Pair

                  SKU: 5L3Z16A550BAA

                  $60.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Air Design® Exterior Trim Hood Scoop

                  Bronco 2021-2025 Air Design® Exterior Trim Hood Scoop

                  SKU: VM2DZ16C630B

                  $449.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Zinc-Plated Wheel Locks for Hidden Lugs

                  Zinc-Plated Wheel Locks for Hidden Lugs

                  SKU: F3SZ1A043A

                  $70.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  Super Duty 2017-2025 Bed Tray for 8.0' Bed

                  SKU: JC3Z99112A15D

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 BedRug Sportliner for 6.75' Bed

                  Super Duty 2017-2025 BedRug Sportliner for 6.75' Bed

                  SKU: VHC3Z9900038A

                  $489.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  F-150 2015-2020 Driver Side Retractable Side Step for 6.5' Bed

                  SKU: FL3Z1520040J

                  $500.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Low Profile Side Window Air Deflectors

                  Escape 2020-2024 Low Profile Side Window Air Deflectors

                  SKU: VLJ6Z18246A

                  $89.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
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