Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 Vertical Bed Net

                  Maverick 2022-2025 Vertical Bed Net

                  SKU: NZ6Z9946046B

                  $70.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2010-2012 Stone Cargo Security Cover

                  Escape 2010-2012 Stone Cargo Security Cover

                  SKU: 9L8Z7845440AA

                  $230.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Crew Cab SRW 2017-2022 Putco Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146E

                  $479.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit High Gloss 10 pc

                  Mustang Mach-E 2021-2025 Lower Side Rocker Panel Paint Protection Film Kit High Gloss 10 pc

                  SKU: VRK9Z2120000B

                  $379.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFK4Z16600D20AA

                  $229.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Black Molded Rear (DRW) Pair with Ford Oval Splash Guards without Wheel Lip Molding Only

                  Super Duty 2023-2025 Black Molded Rear (DRW) Pair with Ford Oval Splash Guards without Wheel Lip Molding Only

                  SKU: PC3Z16A550DA

                  $100.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

                  F-150 2015-2025 Chrome Bed Rails with Black End Caps for 6.5' Bed

                  SKU: VFL3Z9955200D

                  $279.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  Mustang 2018-2023 Air Design® Gloss Black Hood Louver

                  SKU: VJR3Z16C630D

                  $269.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Grey & Orange Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412H

                  $299.00

                  Shipping: Ships by Jun 12
                  Pickup: Free at Dealer
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