Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Carbon Fiber Look Hood Lettering

                  Super Duty 2017-2022 Carbon Fiber Look Hood Lettering

                  SKU: VPC3Z9942528GA

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin Chrome Hood Deflector

                  Ranger 2019-2023 Aeroskin Chrome Hood Deflector

                  SKU: VKB3Z16C900C

                  $189.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2017 Chrome Manual Tailgate Latch Trim Handle & Bezel

                  F-150 2015-2017 Chrome Manual Tailgate Latch Trim Handle & Bezel

                  SKU: VFL3Z1522404C

                  $49.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  Super Duty 2023-2025 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  SKU: VPC3Z9942528B

                  $69.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Flat Splash Guards Rear Pair

                  Flat Splash Guards Rear Pair

                  SKU: XF2Z16A550AC

                  $35.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Carbon Fiber Look Tailgate Lettering

                  Super Duty 2023-2025 Carbon Fiber Look Tailgate Lettering

                  SKU: VPC3Z9942528HA

                  $99.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Ford Sasquatch Logo #1 35 inch Tire Cover

                  Bronco 2025 Ford Sasquatch Logo #1 35 inch Tire Cover

                  SKU: R2DZ9945026G

                  $125.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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