Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Race Red Quarter Window Louvers

                  SKU: VJR3Z63280B10CB

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00A

                  $349.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  SKU: VML3Z25600D20A

                  $549.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BJ

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BN

                  $4,599.00

                  + $266.00 Installation
                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  SKU: LC3Z5F057A

                  $1,015.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code AZ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VPC3Z99501A42FF

                  $4,179.00

                  + $266.00 Installation
                  Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  SKU: LC3Z1A189EG

                  $650.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Neoprene Rear Seat Covers

                  Bronco 2Dr 2021-2025 Neoprene Rear Seat Covers

                  SKU: VM2DZ1863812E

                  $269.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
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