Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  SKU: VJR3Z17E810A

                  $169.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146C

                  $519.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554B

                  $169.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  Ranger SuperCrew® 2019-2023 Chrome 5" Side Step Bars

                  SKU: KB3Z16450DB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Edge 2015-2024 Metal Gray Carpeted Floor Mats

                  Edge 2015-2024 Metal Gray Carpeted Floor Mats

                  SKU: LT4Z5813300AC

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Fiesta ST 2014-2019 Cargo Area Liner

                  Fiesta ST 2014-2019 Cargo Area Liner

                  SKU: EE8Z6111600AA

                  $130.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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                  Ranger 2019-2022 White Platinum Bed Cap for 5.0' Bed, Paint Code UG - NON-RETURNABLE

                  Ranger 2019-2022 White Platinum Bed Cap for 5.0' Bed, Paint Code UG - NON-RETURNABLE

                  SKU: VLB3Z99501A42AJ

                  $2,759.00

                  + $266.00 Installation
                  Expedition 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  Expedition 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  SKU: VML1Z78200B72AB

                  $1,229.00

                  Shipping: More inventory coming soon
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                  Super Duty 2017-2025 Tec Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Tec Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200D

                  $769.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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