Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 ECCO Back Up Reverse Alarm

                  F-150 2015-2020 ECCO Back Up Reverse Alarm

                  SKU: VFL3Z14N137A

                  $213.73

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

                  F-150 SuperCab SuperCrew 2021-2025 Yakima Removable Roof Rack and Crossbar System

                  SKU: VML3Z7855100B

                  $779.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Gunmetal

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Gunmetal

                  SKU: VPL3Z16A550F

                  $299.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Embark LS Matte Black Retractable Tonneau Cover for 8.0' Bed

                  F-150 2015-2025 Embark LS Matte Black Retractable Tonneau Cover for 8.0' Bed

                  SKU: VJL3Z99501A42H

                  $2,519.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450EB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - R/H

                  SKU: VML3Z99425B64F

                  $449.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  SKU: VML3Z99501A42BR

                  $4,499.00

                  + $266.00 Installation
                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

                  SKU: PR3Z5420000EA

                  $460.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2025 Underbody Illumination Courtesy Light Kit

                  F-150 2025 Underbody Illumination Courtesy Light Kit

                  SKU: VPL3Z13D290A

                  $329.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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