Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Expedition MAX 2025 Cargo Area Protector with 2nd Row Captain's Chairs

Expedition MAX 2025 Cargo Area Protector with 2nd Row Captain's Chairs

SKU: SL1Z99112A15EA

$590.00

Shipping: Ships by Jun 15

Pickup: Free at Dealer

Add to Cart

Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

SKU: VKB3Z99132A08C

$79.00

Shipping: Ships by Jun 15

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

Ranger 2019-2022 White Platinum Bed Cap for 6.0' Bed, Paint Code UG - NON-RETURNABLE

SKU: VLB3Z99501A42BJ

$2,809.00

+ $266.00 Installation

F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D1 - NON-RETURNABLE

F-150 2021-2023 Leer Group Stone Gray CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D1 - NON-RETURNABLE

SKU: VML3Z99501A42BB

$4,499.00

+ $266.00 Installation

Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

SKU: VKB3Z99279D36A

$739.00

Shipping: Ships by Jun 15

Pickup: Free at Dealer

Add to Cart

Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

SKU: VPK9Z17F828A

$659.00

Shipping: Ships by Jun 15

Pickup: Free at Dealer

Add to Cart

Mustang 2015-2024 Envelope Style Cargo Net

Mustang 2015-2024 Envelope Style Cargo Net

SKU: FR3Z63550A66A

$70.00

Shipping: Ships by Jun 15

Pickup: Free at Dealer

Add to Cart

Mustang 2015-2023 Gloss White Speed Stripe Kit

Mustang 2015-2023 Gloss White Speed Stripe Kit

SKU: VFR3Z6320000D

$79.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

SKU: VLC3Z9955100A

$1,627.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

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