Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/ Roof Rails

                  SKU: VM2DZ19A412E

                  $1,069.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Advantage Hard Folding (On Rail) 8' Bed Cover

                  Super Duty 2023-2025 Advantage Hard Folding (On Rail) 8' Bed Cover

                  SKU: VPC3Z99501A42F

                  $1,489.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  SKU: VML3Z6320000L

                  $599.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Area 51, Paint Code KU - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Area 51, Paint Code KU - NON-RETURNABLE

                  SKU: VML3Z99501A42BQ

                  $4,499.00

                  + $266.00 Installation
                  Black Painted Rectangular 5 inch Step Bars

                  Black Painted Rectangular 5 inch Step Bars

                  SKU: R1WZ16450D

                  $750.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Bed Divider

                  F-150 2015-2025 Bed Divider

                  SKU: FL3Z9900092A

                  $390.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  Edge SEL AWD 2022-2024 Black Front Ford Oval and Tailgate Badges

                  SKU: NT4Z9942528DA

                  $280.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Venture Tec Rack for 5.5' Bed

                  F-150 2021-2025 Venture Tec Rack for 5.5' Bed

                  SKU: VML3Z9955100A

                  $2,129.00

                  Pickup Required
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                  Bronco 2021-2025 Gatorback Bronco Text Logo Splash Guards Rear Pair

                  Bronco 2021-2025 Gatorback Bronco Text Logo Splash Guards Rear Pair

                  SKU: VM2DZ16A550B

                  $499.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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