Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  SKU: VHL3Z99112A15C

                  $279.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  SKU: VML3Z2663812A

                  $429.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  SKU: VKB3Z13E754A

                  $249.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412C

                  $299.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2024 Illuminated Keyless Entry Keypad

                  Escape 2024 Illuminated Keyless Entry Keypad

                  SKU: LJ6Z14A626AA

                  $185.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

                  Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
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