Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 TAG Oxford White SnugTop Sport Bed Cap, Paint Code YZ - NON-RETURNABLE

                  Maverick 2022-2025 TAG Oxford White SnugTop Sport Bed Cap, Paint Code YZ - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AK

                  $4,499.00

                  + $266.00 Installation
                  Transit 2015-2019 Lund Aeroskin Smoke Hood Deflector

                  Transit 2015-2019 Lund Aeroskin Smoke Hood Deflector

                  SKU: VEK4Z16C900A

                  $89.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2019 Side Window Air Deflectors

                  Edge 2015-2019 Side Window Air Deflectors

                  SKU: VGT4Z18246A

                  $99.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  Super Duty 2022-2025 LED Warning Strobes - Amber Only, For Vehicles without Upfitter Switches, Medium Dark Slate - For Fleet Use Only

                  SKU: VPC3Z13C788BA

                  $679.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start Hood Switch Kit

                  Remote Start Hood Switch Kit

                  SKU: GJ5Z19G366A

                  $70.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AA

                  $59.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  Expedition 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  SKU: SL1Z99112A15DA

                  $590.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $580.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Side Window Air Deflectors

                  SuperCab Side Window Air Deflectors

                  SKU: VGL3Z18246B

                  $89.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
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