Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2022-2025 TAG Oxford White SnugTop Sport Bed Cap, Paint Code YZ - NON-RETURNABLE

                  Maverick 2022-2025 TAG Oxford White SnugTop Sport Bed Cap, Paint Code YZ - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AK

                  $4,499.00

                  + $266.00 Installation
                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  F-150 SuperCrew® 2009-2014 Black 5" Step Bars

                  SKU: 9L3Z16450GA

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  SKU: VML3Z16268CC

                  $569.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Putco Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146L

                  $609.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  Super Duty 2017-2022 Drop-in Bedliner for 6.75' Bed

                  SKU: HC3Z9900038AA

                  $425.00

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty Super Cab 2023-2025 Air Design® Door Molding, Satin Black

                  Super Duty Super Cab 2023-2025 Air Design® Door Molding, Satin Black

                  SKU: VPC3Z1820049B

                  $389.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  Expedition 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

                  SKU: SL1Z99112A15DA

                  $590.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $580.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Console Vault Vehicle Safe

                  Escape 2020-2024 Console Vault Vehicle Safe

                  SKU: VLJ6Z9906202A

                  $329.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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