Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2017 Mossy Oak Camo Two Tone Body &Tailgate Stripe Kit

                  F-150 2015-2017 Mossy Oak Camo Two Tone Body &Tailgate Stripe Kit

                  SKU: VFL3Z9920000N

                  $699.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Tailgate Liner

                  Ranger 2024-2025 Tailgate Liner

                  SKU: R1WZ9900038C

                  $90.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Dash Letters - Pink

                  Super Duty 2023-2025 Dash Letters - Pink

                  SKU: VPC3Z9942528JD

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg Cab 2006-2016 Side Window Air Deflectors

                  Super Duty Reg Cab 2006-2016 Side Window Air Deflectors

                  SKU: VGC3Z18246A

                  $39.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049L

                  $99.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Absolute Black Premium Low Profile Bed Cap, Paint Code G1 - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Absolute Black Premium Low Profile Bed Cap, Paint Code G1 - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BC

                  $4,599.00

                  + $266.00 Installation
                  F-150 2021-2022 Leer Group Smoked Quartz CabHigh Sport Bed Cap for 5.5 Bed, Paint Code TQ - NON-RETURNABLE

                  F-150 2021-2022 Leer Group Smoked Quartz CabHigh Sport Bed Cap for 5.5 Bed, Paint Code TQ - NON-RETURNABLE

                  SKU: VML3Z99501A42BA

                  $4,199.00

                  + $266.00 Installation
                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  SKU: VMG7Z19A412C

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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