Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  Bronco 4Dr 2021-2025 Coverking Neoprene Rear Seat Covers w/o Armrest in Black

                  SKU: VM2DZ1863812D

                  $269.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - L/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 5.5ft Bed - L/H

                  SKU: VML3Z99425B64C

                  $499.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  Edge 2020-2024 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VLT4Z16A550D

                  $259.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

                  Mustang 2018-2023 Air Design® Black Satin Rear Lip Spoiler

                  SKU: VJR3Z6344210C

                  $249.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Chrome Decal Splash Guards Rear Pair

                  SKU: VML3Z16A550HB

                  $319.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Carbonized Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Carbonized Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AH

                  $359.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  SKU: VM1PZ7855100K

                  $259.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Air Design® Carbonized Gray Roof Spoiler

                  Bronco Sport 2021-2025 Air Design® Carbonized Gray Roof Spoiler

                  SKU: VM1PZ9944210CA

                  $389.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Rear Pair

                  Bronco 2021-2025 Gatorback Bucking Bronco Logo Splash Guards Rear Pair

                  SKU: VM2DZ16A550D

                  $499.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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