Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Gatorback Front Splash Guard with Ranger Logo

                  Ranger 2024-2025 Gatorback Front Splash Guard with Ranger Logo

                  SKU: VR1WZ16A550C

                  $319.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Air Design® Kona Blue Side Quarter Panel Scoop

                  Mustang 2018-2020 Air Design® Kona Blue Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CK

                  $269.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025, XL, XLT, Lariat and STX - Paint Protection Film Kit

                  F-150 2024-2025, XL, XLT, Lariat and STX - Paint Protection Film Kit

                  SKU: VRL3Z2120000A

                  $399.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT500 2020-2022 Indoor Grey Full Car Cover for Large Wing Models

                  Mustang GT500 2020-2022 Indoor Grey Full Car Cover for Large Wing Models

                  SKU: VLR3Z19A412J

                  $299.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  F-150 2023-2025 LIGHTED FORD OVAL FRONT HALOGEN & LED REFLECTOR FOR VEHICLES WITH FRONT CAMERA FOR XLT

                  SKU: VML3Z8A224H

                  $309.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2021-2023 Tufskinz Matte Black Tailgate Letter Inserts

                  Ranger 2021-2023 Tufskinz Matte Black Tailgate Letter Inserts

                  SKU: VNB3Z9942528AB

                  $79.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2025 Performance Dual Hood Stripe Graphics Kit

                  Explorer 2021-2025 Performance Dual Hood Stripe Graphics Kit

                  SKU: NB5Z6320000A

                  $305.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2022 Air Design® Front Air Curtain Kit Exterior Trim

                  Escape 2020-2022 Air Design® Front Air Curtain Kit Exterior Trim

                  SKU: VLV4Z17626B

                  $99.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Door Sill Kit Tremor logo on Black Texture

                  F-150 2021-2025 Door Sill Kit Tremor logo on Black Texture

                  SKU: VML3Z99132A08J

                  $59.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
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