Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 UnderCover Passenger's Side Pivot Storage Box

                  Ranger 2024-2025 UnderCover Passenger's Side Pivot Storage Box

                  SKU: VRB3Z17N004B

                  $239.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2007-2010 4pc All Weather Rubber Floor Mats

                  Ranger 2007-2010 4pc All Weather Rubber Floor Mats

                  SKU: 6L5Z1313300A

                  $150.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Smoke Hood Deflector

                  Ranger 2019-2023 Smoke Hood Deflector

                  SKU: KB3Z16C900A

                  $115.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

                  Ranger SuperCab 2019-2023 Smoke 4pc Side Window Air Deflector

                  SKU: VKB3Z18246A

                  $109.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Lund Bed Extender

                  Ranger 2019-2023 Lund Bed Extender

                  SKU: VKB3Z99286A40C

                  $379.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Canoe Carrier

                  Yakima Rack Mounted Canoe Carrier

                  SKU: VKB3Z7855100D

                  $199.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Trucks Roll-Up Tool Kit

                  Ford Trucks Roll-Up Tool Kit

                  SKU: VRL3Z17003A

                  $369.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 UVS100 Custom Sunscreen

                  Ranger 2019-2023 UVS100 Custom Sunscreen

                  SKU: VKB3Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  Ford Performance Parts by RIGID® Off-Road Fog Light Kit

                  SKU: M15200RFOG

                  $440.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
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