Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  SKU: BC3Z19A282A

                  $100.00

                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty Regular Cab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450CB

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Advantage Hard Folding (On Rail) 8' Bed Cover

                  Super Duty 2023-2025 Advantage Hard Folding (On Rail) 8' Bed Cover

                  SKU: VPC3Z99501A42F

                  $1,489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Tec Bed Rails for 6.75' Bed

                  Super Duty 2017-2025 Tec Bed Rails for 6.75' Bed

                  SKU: VHC3Z9955200D

                  $769.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  Super Duty 2017-2022 Stowable Double Bed Loading Ramps

                  SKU: HC3Z99286F56D

                  $1,020.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Trailer BLIS Kit

                  Super Duty 2023-2025 Trailer BLIS Kit

                  SKU: PC3Z14D453A

                  $780.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

                  Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

                  SKU: CC3Z2813300AA

                  $100.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

                  Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

                  SKU: VML3Z18246E

                  $69.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code AZ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VPC3Z99501A42EF

                  $4,199.00+ $266.00 Installation

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