Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  Super Duty 2019-2025 Yakima Removable Roof Rack & Cross Bar System

                  SKU: VLC3Z7855100A

                  $769.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  Super Duty 2023-2025 5th Wheel / Gooseneck Hitch Prep Package

                  SKU: PC3Z5F057A

                  $1,225.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew Air Design® Matte Black Door Molding

                  SuperCrew Air Design® Matte Black Door Molding

                  SKU: VJL3Z1820049A

                  $339.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2025 Embark Retractable Matte Black Tonneau Cover for 6.75' Bed

                  SKU: VJC3Z99501A42G

                  $2,299.00

                  Shipping: Ships by Jun 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

                  Super Duty 2023-2025 Leer Group Black Hard Folding 4 Panel Tonneau/Bed Cover 6.75ft

                  SKU: VPC3Z99501A42A

                  $1,709.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  SKU: BC3Z16450EA

                  $715.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Brown

                  SKU: VML3Z2663812EC

                  $290.29

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule X-Large Rack Mounted Cargo Box

                  Thule X-Large Rack Mounted Cargo Box

                  SKU: VM1PZ7855100H

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  SKU: VKC3Z99113C37A

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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