Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554E

                  $129.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Regular Cab Black 2-Piece Front Tray Style Floor Liner for Carpet Flooring

                  Super Duty 2023-2025 Regular Cab Black 2-Piece Front Tray Style Floor Liner for Carpet Flooring

                  SKU: PC3Z2513086AA

                  $135.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  TruXedo Cargo Bed Sling Organizer

                  TruXedo Cargo Bed Sling Organizer

                  SKU: VJL3Z54550A66A

                  $189.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Lund® Black Textured Aeroskin II Hood Protector

                  Super Duty 2023-2025 Lund® Black Textured Aeroskin II Hood Protector

                  SKU: VPC3Z16C900B

                  $109.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

                  Super Duty DRW 2011-2025 Splash Rear Guard Pair w/ Black Ford Logo

                  SKU: HC3Z16A550J

                  $170.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

                  Super Duty 2023-2025 Black 2-Piece Set Front Wheel Well Liners

                  SKU: PC3Z16F099B

                  $200.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Stainless Steel Tailgate Trim Kit

                  Super Duty 2023-2025 Putco Stainless Steel Tailgate Trim Kit

                  SKU: VPC3Z99290D90A

                  $129.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  SKU: PC3Z15A416B

                  $175.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554A

                  $169.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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