Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Awning

                  Yakima Awning

                  SKU: VKB3Z99000C38E

                  $419.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  Super Duty 2017-2022 Lund Box Side Bed Step for 6.75' Bed

                  SKU: VKC3Z17A958B

                  $399.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Gunmetal Ford Logo Splash Guards Rear Pair

                  SKU: VHC3Z16A550P

                  $369.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-70 Battery Jump Start Pack

                  NOCO GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10A765BS

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Front Pair

                  SKU: VHC3Z16A550H

                  $369.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Front Pair

                  SKU: VHC3Z16A550K

                  $369.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Stainless Splash Guards Rear Pair

                  SKU: VHC3Z16A550R

                  $369.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2017-2022 RealTree Rear Seat Covers in Green

                  Super Duty SuperCab 2017-2022 RealTree Rear Seat Covers in Green

                  SKU: VHC3Z1863812A

                  $329.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  Super Duty SuperCab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty SuperCab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146C

                  $459.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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