Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Black Platinum Tailgate Trim

                  F-150 2021-2025 Black Platinum Tailgate Trim

                  SKU: VML3Z99290D90B

                  $189.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Chrome Square Exhaust Tip

                  F-150 2015-2020 Chrome Square Exhaust Tip

                  SKU: GL3Z5K238A

                  $110.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Satin Black Fender Vents

                  Ranger 2019-2023 Air Design® Satin Black Fender Vents

                  SKU: VKL5Z16228A

                  $179.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  Ranger 2024-2025 Lund™ Black Textured Aeroskin II™ Hood Protector Deflector

                  SKU: VR1WZ16C900C

                  $119.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 1/4" Class II

                  Trailer Hitch Ball Mount 1 1/4" Class II

                  SKU: BL8Z19A282A

                  $30.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Escape 2009-2012 Black Cross Bars 2pc Set

                  Escape 2009-2012 Black Cross Bars 2pc Set

                  SKU: 9L8Z7855100AA

                  $150.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  SKU: VJR3Z17E810A

                  $169.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554B

                  $169.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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                  Edge 2019-2024 Smoke Window Deflectors

                  Edge 2019-2024 Smoke Window Deflectors

                  SKU: VK2GZ18246A

                  $109.00

                  Shipping: Ships by Jun 7
                  Pickup: Free at Dealer
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