Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  SKU: VHC3Z16A550E

                  $369.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Bushwacker Pocket Style Fender Flare Kit Unassembled 4-Piece Kit - PRIMED / PAINTABLE

                  Super Duty 2023-2025 Bushwacker Pocket Style Fender Flare Kit Unassembled 4-Piece Kit - PRIMED / PAINTABLE

                  SKU: VPC3Z16268B

                  $559.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

                  Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

                  SKU: VMK9Z7855100A

                  $769.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Ranger Front Bumper Cover

                  Ranger 2024-2025 Air Design® Ranger Front Bumper Cover

                  SKU: VR1WZ17D957A

                  $539.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

                  Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

                  SKU: VKR3Z63279D36AP

                  $269.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  SKU: VRL3Z2120000B

                  $419.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2011-2014 Trailer Brake Control

                  F-150 2011-2014 Trailer Brake Control

                  SKU: BL3Z19H332AA

                  $295.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

                  Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

                  SKU: VNZ6Z17N004B

                  $239.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/FX4 Die-Stamped Stainless Insert

                  SKU: VPC3Z16A550V

                  $649.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
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