Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  Ranger 2019-2023 Air Design® Tailgate Spoiler

                  SKU: VKB3Z9944210A

                  $219.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback FX4 Chrome Splash Guards Rear Pair

                  SKU: VML3Z16A550KB

                  $319.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Air Design® Magnetic Side Quarter Panel Scoop

                  Mustang 2018-2020 Air Design® Magnetic Side Quarter Panel Scoop

                  SKU: VJR3Z63279D36CL

                  $269.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Air Design® Satin Black Hood Scoop

                  Maverick 2022-2025 Air Design® Satin Black Hood Scoop

                  SKU: VNZ6Z16C630A

                  $399.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017 Chrome Manual Tailgate Latch Trim w/ LED

                  Super Duty 2017 Chrome Manual Tailgate Latch Trim w/ LED

                  SKU: VHC3Z1522404A

                  $99.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Satin Black Rear Cab Spoiler

                  F-150 2015-2020 Satin Black Rear Cab Spoiler

                  SKU: VJL3Z9944210A

                  $299.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Satin Black Door Molding Kit

                  Air Design® Satin Black Door Molding Kit

                  SKU: VJL3Z1820049B

                  $339.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  Ranger 2024-2025 Gatorback Rear Splash Guard with Ranger Logo

                  SKU: VR1WZ16A550D

                  $319.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Mustang 2017-2023 Air Design® Absolute Black Side Quarter Window Scoop

                  Mustang 2017-2023 Air Design® Absolute Black Side Quarter Window Scoop

                  SKU: VHR3Z63280B10AF

                  $269.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
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