Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Paint Protection Film Kit

                  Ranger 2019-2023 Paint Protection Film Kit

                  SKU: VKB3Z2120000AC

                  $399.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Reg Cab SRW 2017-2022 Black Platinum Body Side & Bed Molding for 8.0' Bed

                  Super Duty Reg Cab SRW 2017-2022 Black Platinum Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146J

                  $439.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback FX4 Splash Guards Rear Pair

                  SKU: VHC3Z16A550T

                  $369.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Paint Protection Film Kit

                  Maverick 2022-2025 Paint Protection Film Kit

                  SKU: VNZ6Z2120000A

                  $359.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Lockable Cargo Box

                  Yakima Rack Mounted Lockable Cargo Box

                  SKU: VKB3Z7855100FB

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2017-2025 Trailer Mounted Camera w/ Pro Trailer Backup Assist

                  Super Duty 2017-2025 Trailer Mounted Camera w/ Pro Trailer Backup Assist

                  SKU: LC3Z1A189CH

                  $480.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Front Splitter

                  SKU: VPK9Z17626B

                  $439.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Super Duty 2017-2019 Trailer Brake Control

                  Super Duty 2017-2019 Trailer Brake Control

                  SKU: HC3Z19H332AA

                  $295.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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                  Mustang GT500 2020-2022 Indoor Blue Full Car Cover for Exposed Carbon Fiber GT4 Track Wing

                  Mustang GT500 2020-2022 Indoor Blue Full Car Cover for Exposed Carbon Fiber GT4 Track Wing

                  SKU: VLR3Z19A412G

                  $299.00

                  Shipping: Ships by May 19
                  Pickup: Free at Dealer
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