Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  SKU: VML3Z9942528A

                  $59.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

                  F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

                  SKU: NL3Z16A550AA

                  $60.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback FX4 Splash Guards Front Pair

                  F-150 2015-2020 Gatorback FX4 Splash Guards Front Pair

                  SKU: VHL3Z16A550E

                  $309.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Air Design® Tailgate Trim

                  Super Duty 2023-2025 Air Design® Tailgate Trim

                  SKU: VPC3Z99425A34A

                  $369.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Air Design® Matte Black Door Molding Trim Kit for Super Cab

                  Air Design® Matte Black Door Molding Trim Kit for Super Cab

                  SKU: VML3Z1820049B

                  $369.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Air Design® Black Satin Hood Scoop

                  Super Duty 2017-2022 Air Design® Black Satin Hood Scoop

                  SKU: VHC3Z16C630A

                  $419.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Gatorback Blue Ford Logo Splash Guards Rear Pair

                  Escape 2020-2024 Gatorback Blue Ford Logo Splash Guards Rear Pair

                  SKU: VLJ6Z16A550B

                  $249.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049K

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  Super Duty 2017-2019 Air Design® Satin Black Tailgate Applique

                  SKU: VHC3Z99425A34C

                  $329.00

                  Shipping: Ships by May 17
                  Pickup: Free at Dealer
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