Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  SKU: BL3Z19F503C

                  $30.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2024 Molded Splash Guards Front Pair

                  Edge 2015-2024 Molded Splash Guards Front Pair

                  SKU: FT4Z16A550AA

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  SKU: M1PZ16A550AA

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Aeroskin Black Smoke Hood Deflector

                  Bronco 2021-2025 Aeroskin Black Smoke Hood Deflector

                  SKU: VM2DZ16C900A

                  $89.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Molded Splash Guards Front Pair

                  Transit 2015-2025 Molded Splash Guards Front Pair

                  SKU: EK3Z16A550AB

                  $60.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Lund Smoke Low Profile Side Window Deflectors

                  Maverick 2022-2025 Lund Smoke Low Profile Side Window Deflectors

                  SKU: VNZ6Z18246A

                  $89.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  Ranger 2019-2023 Aeroskin II Black Textured Hood Deflector

                  SKU: VKB3Z16C900D

                  $99.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  SKU: ML3Z5K238AA

                  $100.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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