Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Crew Cab 2017-2025 Black 5" Step Bars

                  Super Duty Crew Cab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450HB

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Air Design® Satin Black Front & Rear Fender Flare Kit

                  Ranger 2024-2025 Air Design® Satin Black Front & Rear Fender Flare Kit

                  SKU: VR1WZ16268C

                  $739.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

                  F-150 2009-2014 Trailer Tow Power Mirrors 2pc Set

                  SKU: DL3Z17696BA

                  $550.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Stainless Steel

                  Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Stainless Steel

                  SKU: VKB3Z99279D36B

                  $519.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty Crew Cab Extended Length 2017-2022 Chromed Aluminum 6" Step Bars

                  Super Duty Crew Cab Extended Length 2017-2022 Chromed Aluminum 6" Step Bars

                  SKU: HC3Z16450BB

                  $1,005.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Crew Cab Smoke Side Window Air Deflectors

                  Crew Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246J

                  $79.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049K

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2024-2025, Molded Splash Guard, Front, for Raptor

                  Ranger 2024-2025, Molded Splash Guard, Front, for Raptor

                  SKU: R1WZ16A550CA

                  $90.00

                  Shipping: Ships by May 13
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                  Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

                  Mustang 2015-2023 Matte Black Tri-Bar Stripe Kit

                  SKU: VFR3Z6320000A

                  $79.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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